![]() And most importantly, the issue doesn't appear there. I've got to say that I've tried using Spark Mail since this issue and so far found it to be a better email client than the native Mac Mail. Wondering if anyone has any genius ideas? Enter your name, IONOS email address, and password and click. ![]() You can only use Push with one account at a time. In Fetch New Data, tap your iCloud account and turn on Push. Check out: Log out of or remove email accounts in Mail on Mac - Apple Support. Select an account, then click the Remove button. Send an email to your account to see if Push is working. In the Mail app on your Mac, choose Mail > Settings, then click Accounts. In iOS 13 or earlier, tap Settings > Passwords & Accounts > Fetch New Data, then turn on Push. * Checking if my mail account works on my iPhone, iPad and 2017 MacBook Pro (it works on all of them). Open Apple Mail and click Mail > Add Account. In iOS 14 or later, tap Settings > Mail > Accounts > Fetch New Data, then turn on Push. * I've tried setting it up as an other mail account, rather than Exchange * I've created an app password from within Office 365 and it won't accept that password either It wasn't, I tried turning it on, then off and both ways made no difference. * Checking if Multi factor authentication is on. Open Apple Mail If this is the first account you are adding, select Microsoft Exchange in the selection window then click Continue If you already have another. * Removing the account and re-adding it (even in safe mode) I have tried inputting it manually and also copying it and pasting it, but to not avail. Other Mac users in the same 365 domain are not seeing this issue, nor have we seen this behaviour with any of our other Mac clients. User has been using 365 account for at least 18 months with no issue. There is no MDM, two factor authentication or any other advance setup in place. However today my Mail app asked me to confirm my password and it keeps saying Unable to verify account name or password. Go to Settings > Accounts & Passwords (for older iOS: Mail) > Accounts > Tap Exchange Account > Delete Account Next, reset your wireless. This is just plain connect Outlook to Office 365 account. Grab a drink, kick back and read your emails. Go back and try to set up your email in Mac Mail or iPhone mail. Account type: IMAP Incoming Mail Server:. I use it for my work email (Exchange/Office 365) and iCloud. It Mail is unable to verify your account, enter the following settings: Username: Your Gmail email address. Apple, on the other hand, have really been very helpful, patent and polite, and really tried hard.Hi I have a 21.5", mid-2011 iMac running High Sierra 10.13.6 (the last update possible). In macOS in the Mail app, go to Mail > Preferences > Accounts, select the account in the navigation bar, and then click the (minus) sign in. Booting in safe mode doesn't make any difference, and a reinstall of the OS is a possibility, but I'm not even sure that would work, so perhaps I'll just have to live with using AOL on webmail on the desktop, and perhaps the old iPad too (though I'm inclined to speak to Apple support again).ĪOL can't help – they say that as I can get webmail it's a 'third party issue'. (I have so many contacts that use my normal AOL address that switching addresses isn't an option).īut despite hours and hours of many attempts, approaches and phone discussions, and screen-sharing with Apple support, I'm still not able to get my usual AOL address working on Mail. If the status is Login Failed, check with your email service provider (ESP) to be sure that your account is set up correctly on your Mac. Set up for Exchange email address wont verify in Apple Mail Wondering if anyone know why I am having trouble setting up an email address in Apple Mail (Version 10.3 (3273). If the status is Network Offline, make sure that your Mac is connected to the internet. 374 2 Unable to verify account name or password when setting up email. No problem adding my gmail account – but, oddly, it accepted my 'add-account' and log-in for another AOL account I have but rarely use. Message: Unable to verify account name or password. Troubleshooting Apple Mail Go to, and log in with the email address and password you used to set up your account. On my old iPad Mini 1 with the help of an Apple advisor (many hours on the phone about all this to various very helpful and determined Apple techs) I got it working, but when I changed the password (as I had to in the course of trying to get it to work on the iMac desktop) I couldn't get back, tried remove and re-add, but no luck.Īnd I still can't get in on my iMac. ![]() On my new iPad Mini 5, having not been able to get in after working on the iMac issue, I did the usual 'Add account' thing and it worked.
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